24/7 Crisis Line

ACT (02) 6280 0900

Other States & Territories

SafeHome (Security):

Quick Escape

SafeHome (Security)

Safe Home

Phone: 1300 656 200

Email: safehome@supportlink.com.au

What: SafeHome is a program funded by the ACT Government (Justice and Community Safety Directorate) to support people to keep their home safe.  All vulnerable residents are able to have their house assessed by a trained security assessor.  The assessment is provided to the resident free of charge.  Assessments include recommendations for deadlocks, padlocks, latches, door viewers, door shield, sensor lights and general environmental suggestions.

Eligibility:  Vulnerable households are entitled to an assessment and can have non-electrical products installed (i.e. deadlocks, latches, door viewers and door shields).  People in receipt of a Centrelink Pension Card or living in ACT Housing are eligible for up to $200 worth of product as assessed and supplied by SafeHome.  Those who are not in receipt of a Centrelink Pension Card or in an ACT Housing property can purchase products from SafeHome and have them installed, free of charge by a SafeHome tradesperson.  Alternatively, they can supply their own products for the SafeHome tradesperson to install.

Referrals:  Preferably by email or phone and include the client’s name, address, contact number, a brief idea of the client’s current situation and whether it is safe for SafeHome to attend the property by themselves.  Self-referral is accepted, but not preferred.