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24/7 Crisis Line   ACT (02) 6280 0900

Other States & Territories 1800 RESPECT

What you can do during an incident at home:

Quick Escape

What you can do during an incident at home

There are things to consider in the event of an incident occurring. Everyone’s situation is different, but below are some suggestions:

  • Decide how you will leave – car, on foot, call a friend.
  • Decide where you will go – friend or family, neighbour or police.
  • Consider packing an overnight bag and hiding it in your car, or wardrobe. You might consider packing it in an unused rubbish bag at the back of your wardrobe so it looks like a bag of old clothes.
  • Make sure your mobile phone is charged and on your person. You don’t need to speak to police, just making the call and saying nothing is enough to raise the alarm, but keep the call active.
  • If you are concerned about your car keys, purse and other necessary items being taken, store them in a secure place that you can access in a hurry.
  • If you feel comfortable talking to your neighbours, do. Ask them to call the police if they hear suspicious noises coming from your home.
  • Consider creating a code word with your friends/family and/or children so that they know when to call for help.
  • In the event a situation begins to escalate, try to move to a space that poses the lowest risk of injury in case you need to escape. For example, being near an unlocked door, away from glass tables, being on the ground floor of the home. It is best to avoid being locked in a room if the person using violence is capable of breaking in.

Contact us

To access our crisis intervention services call our 24/7 crisis telephone line 02 6280 0900.  If it isn’t urgent another contact option is to email; this email is only monitored during business hours. You are welcome to call us reverse charges.  If you live outside the ACT please call 1800RESPECT.

We do not make any sound recordings of our conversations.  You do not need to give us your name, but if you do we make notes that we spoke to you.   If you are unsure, please let us know at the start of the call and we can tell you about our confidentiality policy.