Day 12 – Niesa, DVCS Crisis Intervention Employee

Name: Niesa

Position: DVCS Crisis Intervention Employee

When did you start working with DVCS: October 2015

Why did you want to work with DVCS: To work in a role that gives me an opportunity to help people at their most vulnerable is very rewarding.  DVCS has many different programs and I liked the idea of being able to work in a variety of areas supporting women, men and children who are experiencing DFV.  Domestic Violence Crisis Servgice has an amazing reputation and when I applied for the position in the crisis intervention team I had all my fingers and toes crossed as I felt it would be a privilege to be a part of the DVCS team and to learn from the experienced staff who have been working on the crisis line for many years.

What do you think is unique about DVCS: I think our face to face crisis visits are unique.  Not all DV services are able to offer this.  I feel the face to face visits are so valuable and really help our clients to connect with us.  It can be difficult to connect with a service over the phone and therefore a lot of clients provide feedback afterwards that they appreciated the face to face visit.

Why do you think organisations like DVCS are important: We are here 24/7, 365 days a year, crisis situations can happen at any time and it’s crucial to have the services to help when they occur.  With DFV being talked about a lot more these days we realise how prevalent it is in our society, if there wasn’t organisations like DVCS, people would have less options.

How would you like to see the DFV landscape change over the next year: I just hope the momentum from the last two years doesn’t slow down and I hope the services are able to keep adapting to the ongoing and increasing need for support.