Our Vision, Purpose, Objective & Principles

The Domestic Violence Crisis Service (DVCS) recognises gender inequity as the underlying cause of domestic/family violence where the majority of people subjected to violence and abuse in personal relationships are women and children, noting that children are particularly vulnerable.  It operates within a feminist framework that emphasises human rights and social justice and gives priority to personal safety.

Vision Statement

DVCS envisions a world free from violence and abuse.

Purpose and Objectives

DVCS provides crisis intervention and support for people affected by violence and abuse in relationships. It also provides crisis intervention and support for people who use violence and abuse in relationships, and encourages them to take responsibility for, and stop using violence.

DVCS seeks to reduce violence and abuse in personal relationships in the ACT by:

  • Challenging the structural and systemic forces that produce domestic/family violence;
  • Promoting a culture of respect and non-violence;
  • Working collaboratively with Governments and relevant agencies;
  • Providing education and information;
  • Promoting and being the embodiment of leading practice policy and programs; and
  • Initiating and participating in data collection and research.


The service operates within a framework that priorities safety, respect and self-determination. Feminist and narrative ideas inform DVCS’s practices.


For DVCS, being client focused means providing respectful and non-judgmental support to all clients and addressing their individual support needs.


For DVCS, being client-directed means acknowledging a client’s individual life experiences and respecting their personal preferences.


DVCS is committing to acknowledging and respecting the experiences of children affected by domestic violence and prioritise their safety and wellbeing. DVCS listens to and consults with children, recognising their individuality and their individual experiences of domestic violence.

Acknowledgment of Aboriginal and Torres Strait Islander People

DVCS is committed to reconciliation with Aboriginal and Torres Strait Islander peoples of this Country, and recognises that the Ngunnawal people are the traditional custodians of the land we live and work on.  DVCS seeks to develop and nuture strong relationships with Aboriginal and Torres Strait Islander service users, communities and organisations.